Shipping Policy
Shipping
Dispatch Time:
Please allow up to one week for your item to be lovingly packed and dispatched. As de fille en fée is a very small company, each piece is prepared with care and attention. We promise to whisk your order off to the post office as soon as we can!
Tracked Shipping:
Your enchanted garment will be sent with tracked shipping, ensuring it finds its way to you safely. Once we send out your treasure, you will receive a tracking number—this means we are no longer responsible for its journey, so we recommend keeping an eye on its travels!
Shipping Restrictions:
For now, we can only send our creations across the enchanting lands of Europe, but stay tuned for future adventures beyond!
Returns
Final Sales:
All sales are final, as we currently lack the capacity to handle returns and relisting. However, if your item arrives with any faults or damages, fear not! We are here to help mend and repair your cherished pieces. Just contact us via the contact form.